Cakes by Nina - Liability Insurance, Privacy Policy and Risk Assessment

Privacy Policy — Cakes by Nina - Last Updated 04.03.26

1. Introduction

Cakes by Nina is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what data we collect, how we use it, how we store it, and your rights under UK GDPR.

By using our website or submitting information through our forms, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of personal information:

Contact details — name, email address, phone number.
Order and enquiry details — event date, cake style, flavours, guest numbers, budget, and any additional notes you provide.
Website usage data — pages visited, time spent on site, clicks, and general analytics (via Wix and cookies).
Technical data — IP address, browser type, device information.
Payment information — if applicable, processed securely through third‑party payment providers (we do not store card details).

3. How We Collect Information

We collect information in the following ways:

When you submit an enquiry or order form on our website.
When you contact us by email, phone, or social media.
Automatically through cookies and analytics tools built into Wix.
When you sign up for updates or marketing communications.

4. How We Use Your Information

We use your information to:

Respond to enquiries and provide quotes.
Process and manage orders.
Communicate with you about your booking or event.
Improve our website and customer experience.
Maintain internal records for business and tax purposes.
Send occasional updates or marketing emails (only with your consent).

We do not sell or share your information with third parties for marketing purposes.

5. Legal Basis for Processing

Under UK GDPR, we process your data based on:

Contract — to provide quotes, fulfil orders, and communicate with you.
Consent — for marketing emails or optional form fields.
Legitimate interest — to improve our website and services.
Legal obligation — for accounting and tax records.

6. How We Store and Protect Your Data

Your data is stored securely through:

Wix’s encrypted servers
Email systems used for communication
Secure third‑party payment processors (if applicable)

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

We retain enquiry and order information for up to 6 years for business and tax purposes, unless you request deletion sooner (where legally permitted).

7. Cookies and Tracking Tools

Our website uses cookies to:

Analyse website traffic and performance
Improve user experience
Enable essential site functionality

You can manage or disable cookies through your browser settings.

8. Sharing Your Information

We may share your data with trusted third parties only when necessary:

Wix (website hosting and analytics)
Email service providers
Payment processors
Delivery or courier services (if applicable)

These providers only receive the information required to perform their services and must keep it secure.

9. Your Rights Under UK GDPR

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (where legally possible)
Withdraw consent for marketing at any time
Object to certain types of processing
Request a copy of your data in a portable format

To exercise any of these rights, contact us using the details below.

10. Contact Us

If you have any questions about this Privacy Policy or wish to make a data request, you can contact:

Cakes by Nina via our contact form within this website

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Risk Assessment Policy

Risk Assessment Foreword

This Method statement is for a three tier pre-constructed fondant iced and decorated cake. Construction is complete and therefore amounts to delivery and placement only. Any bigger the additional tiers will be placed on site and constructed in a safe and tidy manner. In the unlikely event of a repair to the decoration a small amount of icing sugar will be used to re-fix a decoration.

Method

1. Transport cellophane box wrapped cake to venue, cellophaned is only used if to protect the cake.

2. Meet with responsible venue person if required.

3. Pre Walk route/ Agree Location.

4. Handled by one or two persons; take cake to agreed location.

5. Place down and remove cellophane packaging.

6. Should a decoration be damaged re-fix with pre-prepared icing sugar.

7. Remove packaging from venue.

8. Leave allergy sticker with cake.

9. Leave premises return to base.

We have been double vaccinated, but where it is required we will still wear masks and wear blue food safe gloves when delivering cakes, and do a lateral flow test 24 hours before delivery, and keeping our distance from others.

Risk Assessment

Risk Assessment - Hazard Mitigation

1. Manual lifting - Operatives familiar and suitable for manual lifting.
2. Trip Hazard - Walk route and note any trip hazards. Remove Packaging from Venue